As a supplier of Electric Submersible Motor, I understand the frustration that comes with an electric submersible motor that refuses to start. These motors are crucial for various applications, from water supply in residential areas to industrial pumping systems. In this blog post, I'll guide you through a step-by-step troubleshooting process to help you identify and potentially resolve the issue.
1. Initial Checks
Power Supply
The first thing you need to do is to ensure that the motor is receiving power. Check the circuit breaker or fuse associated with the motor. A tripped breaker or blown fuse is a common cause of a motor not starting. If the breaker has tripped, try resetting it. However, if it trips again immediately, there may be a more serious issue such as a short circuit in the motor or the wiring.
Inspect the power cord for any visible signs of damage, such as cuts, frays, or exposed wires. A damaged power cord can prevent the motor from receiving the necessary electrical current. If you find any damage, replace the power cord with a suitable one rated for the motor's specifications.
Control Panel
If the motor is connected to a control panel, check the panel for any error messages or indicator lights. Some control panels are equipped with diagnostic features that can provide valuable information about the motor's status. Refer to the control panel's manual to interpret the error messages correctly.
Also, make sure that all the switches and settings on the control panel are in the correct position. Sometimes, a simple misconfiguration can prevent the motor from starting.
2. Motor Overheating
Overheating is a common problem that can cause an electric submersible motor to shut down. There are several reasons why a motor may overheat:
Lack of Cooling
Submersible motors rely on the surrounding water for cooling. If the motor is not fully submerged or if the water level is too low, the motor may overheat. Check the water level in the well or tank where the motor is installed. Make sure that the motor is completely submerged and that there is adequate water flow around it.
Blocked Cooling Passages
Debris, sediment, or scale can accumulate in the motor's cooling passages, restricting the flow of water and preventing proper cooling. Inspect the motor for any signs of blockage. If you find any debris, carefully clean the cooling passages using a soft brush or compressed air.
Overloading
Operating the motor beyond its rated capacity can cause it to overheat. Check the motor's nameplate for its rated horsepower, voltage, and current. Make sure that the load on the motor is within its specifications. If the motor is overloaded, reduce the load or consider upgrading to a larger motor.
3. Motor Bearing Issues
Worn or damaged bearings can also prevent an electric submersible motor from starting. Bearings support the motor's shaft and allow it to rotate smoothly. When the bearings are worn or damaged, they can cause excessive friction, which can lead to overheating and motor failure.
Noise and Vibration
Listen for any unusual noises or vibrations coming from the motor. Grinding, squealing, or rattling sounds may indicate bearing problems. Excessive vibration can also be a sign of worn bearings or an unbalanced motor.
Bearing Inspection
If you suspect bearing issues, you may need to remove the motor from the well or tank for a more detailed inspection. Check the bearings for signs of wear, such as pitting, scoring, or excessive play. If the bearings are damaged, they should be replaced with new ones that are compatible with the motor's specifications.
4. Electrical Problems
Electrical problems can also prevent an electric submersible motor from starting. Here are some common electrical issues to look out for:
Winding Damage
The motor's windings are made of copper wire and are responsible for creating the magnetic field that drives the motor. Over time, the windings can become damaged due to overheating, moisture, or electrical surges. Check the motor's windings for any signs of damage, such as burnt insulation or short circuits.
To test the windings, you can use a multimeter to measure the resistance between the motor's terminals. Compare the measured resistance values with the values specified in the motor's manual. If the resistance values are significantly different, it may indicate winding damage.
Capacitor Failure
Some electric submersible motors use capacitors to start and run the motor. A failed capacitor can prevent the motor from starting or cause it to run inefficiently. Check the capacitor for any signs of damage, such as bulging, leaking, or cracked casing.
To test the capacitor, you can use a capacitor tester. Compare the measured capacitance value with the value specified on the capacitor. If the measured value is outside the acceptable range, replace the capacitor with a new one.
5. Seal and Gasket Issues
The seals and gaskets in an electric submersible motor are designed to prevent water from entering the motor's interior. If the seals or gaskets are damaged or worn, water can leak into the motor, causing electrical problems and corrosion.
Water Ingress
Check the motor for any signs of water ingress, such as rust, corrosion, or moisture inside the motor housing. If you find any water, it's important to dry the motor thoroughly and replace the damaged seals or gaskets.
Seal Inspection
Inspect the seals and gaskets for any signs of damage, such as cracks, tears, or wear. If the seals or gaskets are damaged, they should be replaced with new ones that are compatible with the motor's specifications.
6. Professional Assistance
If you've gone through all the troubleshooting steps and still can't get the motor to start, it may be time to seek professional assistance. A qualified electrician or motor repair technician has the expertise and tools to diagnose and repair complex motor problems.
When choosing a professional, make sure that they have experience working with electric submersible motors. Ask for references and check their credentials to ensure that they are qualified to perform the repair.


Conclusion
Troubleshooting an electric submersible motor that won't start can be a challenging task, but by following the steps outlined in this blog post, you can identify and potentially resolve the issue. Remember to always prioritize safety when working with electrical equipment. If you're unsure about any aspect of the troubleshooting process, don't hesitate to seek professional help.
As a supplier of Electric Submersible Motor and Encapsulated Electric Motors, we are committed to providing high-quality products and excellent customer service. If you have any questions or need assistance with your submersible motor, please feel free to contact us. We look forward to discussing your procurement needs and helping you find the right solution for your application.
References
- Electric Motor Handbook, various editions
- Manufacturer's manuals for electric submersible motors and control panels




